RRCM-1023Communication Skills for Pharmacy Technicians
This course helps students develop the skills needed for communicating with the public, coworkers, and other health care professionals. Basic communication techniques in verbal, non-verbal, written and electronic communication are covered. Students explore their own communication styles and how to adapt them to various situations. Knowledge and skills that develop nonjudgmental, empathetic and respectful communication with diverse populations are central to this course.