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FULL-TIME | WINNIPEG LOCATIONS ITOPF-DP IT Operations

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Overview Admission Requirements English Language Assessments Who Should Enrol? Locations, Dates and Fees Courses and Descriptions Computer/Laptop Requirements Recognition of Prior Learning Awards and Scholarships Graduation Requirements

COMP-3016IT Service Delivery

Organizations have various methods of delivering IT services to internal and external customers. This course covers models such as DevOps (Development/Operations), agile service delivery, SecOps (Security/Operations), and SIAM (Service Integration and Management). Students will learn project management basics including agile and waterfall methodologies, gather requirements from customers, and provide requirements to a project team. Students will use innovation best practices to create a service solution improvement.

Prerequisites

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