HOSP-2013Hospitality Sales
Sales management plays an important role in meeting and
exceeding hotel revenue goals. In this
course, students will learn and demonstrate the sales techniques and methods necessary to
sell goods and services. Emphasis will be placed on sourcing and qualifying businesses,
creating proposals, and communicating effectively in order to determine the client's needs and
to foster ongoing client relationships. Students will apply the steps to complete the sales
process, including the use of sales presentations. Class participation will include
theoretical learning, class activities, case studies, group and individual
assignments, role play and oral presentations.
