This course develops knowledge and skills necessary to deliver outstanding customer service. Students will develop skills related to listening, empathy, customer motivation and diversity, communication, and conflict resolution. Since customer service consists primarily of interaction with others in various situations, students will enhance their interpersonal communication skills.
Course Dates and Fees
2025 Winter Term
BUSA-1081 Customer Service
Location: Steinbach
Dates
Class Days
Time
Delivery
Instructor
Section
Cost
Actions
Jan 09, 25 - May 07, 25
Th
1:00PM - 2:30PM
M. Kowalson
266658
$435
Th
2:30PM - 4:00PM
W
10:30AM - 12:00PM
W
1:00PM - 2:30PM
Location: Steinbach
Dates
Jan 09, 25 - May 07, 25
Class days
Th
1:00PM - 2:30PM
Th
2:30PM - 4:00PM
W
10:30AM - 12:00PM
W
1:00PM - 2:30PM
Delivery
Instructor
M. Kowalson
Section
266658
Cost
$435
Page produced on 2024-12-18 11:20:19
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You will be contacted by Red River College Polytechnic via email as soon as a spot becomes available.
Waitlist Request for Section #
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