PERPP-NA Personal/Professional Development

Courses and Descriptions

SEMR-9185Communicating in Conflict

Enhance skills to improve "getting through" to aggressive people and "making their point" in communications at school, at work, at home or at play. Sometimes our best efforts seem at risk from uncomfortable comments that people make. Learn to identify stressful "losing" situations and resolve these potholes in the road of daily conversation.
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