Non-Violent Conflict Management/Crisis Intervention is a safe, non-harmful behaviour management system designed to help human service workers provide the best possible care for assaultive, disruptive or out-of-control persons during a violent moment. In this workshop, you will learn techniques that have proven effective in resolving potentially violent crises time and time again. The techniques you learn will help you prevent violence and safely intervene when disruptive behaviour is exhibited by others.