PART-TIME | STEINBACH CAMPUS BUSMP-CT Business, Accounting & Management

Courses and Descriptions

PDEV-1947Exceptional Customer Service

Attracting customers and keeping them: these are the goals of quality customer service. This workshop looks at who your customers are, what their needs are and how your business can satisfy those needs. Topics covered include internal and external customers/clients, top customer turn-offs, customer/clients with special needs and customers with problems.

Course Dates and Fees

2021 Fall Term
PDEV-1947 Exceptional Customer Service
Location: Steinbach
DatesClass DaysTimeDeliveryInstructorSectionCostActions
Nov 12, 21 - Dec 10, 21F9:00AM - 10:20AMM. Desrosiers223110$97
Location: Steinbach
Dates
Nov 12, 21 - Dec 10, 21
Class days
F
9:00AM - 10:20AM
Delivery
Instructor
M. Desrosiers
Section
223110
Cost
$97

2022 WI Winter Term
PDEV-1947 Exceptional Customer Service
Location: Selkirk
DatesClass DaysTimeDeliveryInstructorSectionCostActions
Apr 07, 22 - Apr 21, 22Th9:30AM - 12:00PMA. Waldner224106$105
Location: Selkirk
Dates
Apr 07, 22 - Apr 21, 22
Class days
Th
9:30AM - 12:00PM
Delivery
Instructor
A. Waldner
Section
224106
Cost
$105
Page produced on 2021-10-16 01:37:19
Red River College Polytechnic endeavours to provide the most current version of all program and course information on this website. Please be advised that classes may be scheduled between 8:00 a.m. and 10:00 p.m. The College reserves the right to modify or cancel any course, program, process, or procedure without notice or prejudice. Fees may change without notice.