ADMAP-CT Administrative Assistant

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Overview

  • Certificate program
  • Full-time study available
  • Four-week practicum
  • Available by classroom delivery; some courses available by distance delivery

Description
This program focuses on the administrative and technical skills needed to meet the demands of the current and emerging office environment. The program provides both the theory and practice for you to succeed in an entry-level administrative position.  

After successful completion of the program you will be knowledgeable in business office software, administrative procedures, communication, teamwork, and problem-solving.

You can also complete this program by full-time studies. To learn how, see Administrative Assistant

Admission Requirements

Regular Admission Requirements

  1. Successful completion of Grade 12 including one credit in each of the following:
  • Grade 12 English
    and
  • Grade 12 Math.

Mature Student Admission Requirements
If you are 19 years of age or older on or before September 30 in your year of registration, have been out of high school for a minimum of one year, and you do not meet the regular admission requirements, you may apply under the mature student requirements.

  1. Successful completion of:
  • The courses listed in Regular Admission Requirement 1
    or
  • RRC’s Introduction to Business program (This program is no longer offered by the College)

Who Should Enrol?

Administrative assistants perform a variety of administrative and clerical duties. Take this program if you enjoy planning, organizing, using computers and other office equipment, and working with people in an office environment.

Program Outline

To earn a certificate, you must successfully complete the following 9 courses and a four-week practicum.

Core courses:

  • Basic Business Communications - C
  • Basic Mathematics (see Recent Changes) - C
  • Administrative Procedures (see Recent Changes) - C
  • Bookkeeping & Accounting for Small Business - C/D
  • Business Computing - C/D
  • Customer Service - C
  • Event Planning
  • Office Professionalism - C
  • Simply Accounting/Windows - C/D

Final Course of Study:

  • Practicum (see Recent Changes)

Legend:

  • C - Classroom Delivery
  • D - Distance Delivery
  • C/D - Classroom/Distance Delivery

Courses and Descriptions

(Click the course name to view the description of the course)
Recognition of Prior Learning (RPL)
In addition to Transfer of Credit from a recognized post secondary institution, other RPL processes are available for RPL courses. Click here for more information. For courses with no RPL, please check www.rrc.ca/rpl for additional contact information.
ACCT-1088Simply Accounting (PC)
More Information

By using Sage 50 software, you will develop an understanding on how to enter business transactions into the general ledger, prepare and adjust entries, and print out financial statements. Sage 50 is used for accounts receivable, accounts payable, payroll, and inventory.

Prerequisites:
BUSA-1026Bookkeeping and Accounting for a Small Business
More Information

Study the practical side of bookkeeping and accounting, and learn to identify basic internal control procedures. Become familiar with the recording process, ledgers and trial balance, financial statements and closing entries, cash and how to control it, accounts receivable, inventory and salaries.

BUSA-1081Customer ServiceRPL
More Information

This course develops knowledge and skills necessary to deliver outstanding customer service.  Students will develop skills related to listening, empathy, customer motivation and diversity, communication, and conflict resolution.  Since customer service consists primarily of interaction with others in various situations, students will enhance their interpersonal communication skills.

BUSA-1082Office ProfessionalismRPL
More Information

This course focuses on professional role expectations in the workplace.  These skills are considered to be essential requirements for today’s workforce.  Employees need skills training to be adaptable and capable of meeting the challenges of change in today’s economy, advances in technology, and changes in the way that work is organized.  Students are taught presentation, teamwork, communication, goal setting, and other employable skills.  Students will develop knowledge and skills related to interpersonal image, conflict management, confidentiality, accountability, job search, interviews, and interpersonal communication.

BUSA-1083Event Planning
More Information

This course develops knowledge and skills for students who will be responsible for planning or coordinating events, meetings, or conferences in office environments in the corporate, private, government, and non-profit sectors.  Students will learn the process and logistics to create and stage successful events.

BUSA-1084Administrative Procedures
More Information

Students will develop organizational skills, manage office procedures and records effectively, and operate a variety of office equipment.

COMM-1023Basic Business CommunicationsRPL
More Information

Develop the basic principles of business writing and discuss topics such as: standard business formats, the ability to write clear, readable letters and memos.  It also reviews correct grammar and usage and how to improve effectiveness as a speaker.

COMP-1975Business ComputingRPL
More Information

Business Computing is a hands-on course in which students develop skills in the use of current Microsoft productivity software. Topics include introductory and intermediate skills in Microsoft Windows, Word, Excel, and PowerPoint as well as the integration of these applications.

MATH-1069Basic Mathematics
More Information

Review basic arithmetic and algebra expressions, including but not limited to order of operations, application ratio, proportion, and percent to business problems, such as commissions and fees. Become familiar with calculating taxes, simple interest, discounts and converting partial hours into minutes to calculate cost to clients.

PRAC-1041PracticumRPL
More Information

This course is designed to provide an opportunity for students in the program to apply classroom business training skills in a practical setting.


Click the "More Info" link beside the course's name to view the description of the course.

Course Dates and Fees

2019 Fall Term
BUSA-1081 Customer Servicemore info
Location: Selkirk
DatesClass DaysTimeInstructorSectionCostActions
Dec 02, 19 - Jan 13, 20M Th10:00AM - 3:00PMTBA198503$399
Location: Selkirk
Dates
Dec 02, 19 - Jan 13, 20
Class days
M Th
Time
10:00AM - 3:00PM
Instructor
TBA
Section
198503
Cost
$399
BUSA-1083 Event Planningmore info
Location: Selkirk
DatesClass DaysTimeInstructorSectionCostActions
Dec 04, 19 - Feb 12, 20M W Th1:00PM - 4:00PMTBA198519$529
Location: Selkirk
Dates
Dec 04, 19 - Feb 12, 20
Class days
M W Th
Time
1:00PM - 4:00PM
Instructor
TBA
Section
198519
Cost
$529

2020 Winter Term
BUSA-1084 Administrative Proceduresmore info
Location: Steinbach
DatesClass DaysTimeInstructorSectionCostActions
Jan 06, 20 - Mar 16, 20M W10:45AM - 12:45PMT. Banman197048$417
Location: Steinbach
Dates
Jan 06, 20 - Mar 16, 20
Class days
M W
Time
10:45AM - 12:45PM
Instructor
T. Banman
Section
197048
Cost
$417
COMM-1023 Basic Business Communicationsmore info
Location: Portage La Prairie Campus
DatesClass DaysTimeInstructorSectionCostActions
Jan 23, 20 - Apr 16, 20Th6:30PM - 9:30PMTBA198261$380
Location: Steinbach
DatesClass DaysTimeInstructorSectionCostActions
Jan 08, 20 - Mar 13, 20W F8:30AM - 10:30AMM. Desrosiers197055$417
Location: Winkler Campus
DatesClass DaysTimeInstructorSectionCostActions
Mar 03, 20 - May 26, 20Tu6:30PM - 9:30PMTBA193079$435
Location: Portage La Prairie Campus
Dates
Jan 23, 20 - Apr 16, 20
Class days
Th
Time
6:30PM - 9:30PM
Instructor
TBA
Section
198261
Cost
$380
Location: Steinbach
Dates
Jan 08, 20 - Mar 13, 20
Class days
W F
Time
8:30AM - 10:30AM
Instructor
M. Desrosiers
Section
197055
Cost
$417
Location: Winkler Campus
Dates
Mar 03, 20 - May 26, 20
Class days
Tu
Time
6:30PM - 9:30PM
Instructor
TBA
Section
193079
Cost
$435
BUSA-1026 Bookkeeping and Accounting for a Small Businessmore info
Location: Selkirk
DatesClass DaysTimeInstructorSectionCostActions
Jan 08, 20 - Feb 19, 20W F9:00AM - 12:00PMTBA198520$529
Location: Steinbach
DatesClass DaysTimeInstructorSectionCostActions
Jan 06, 20 - Mar 18, 20M W1:30PM - 3:30PMB. Hiebert197049$417
Location: Selkirk
Dates
Jan 08, 20 - Feb 19, 20
Class days
W F
Time
9:00AM - 12:00PM
Instructor
TBA
Section
198520
Cost
$529
Location: Steinbach
Dates
Jan 06, 20 - Mar 18, 20
Class days
M W
Time
1:30PM - 3:30PM
Instructor
B. Hiebert
Section
197049
Cost
$417
COMP-1975 Business Computingmore info
Location: Steinbach
DatesClass DaysTimeInstructorSectionCostActions
Jan 07, 20 - May 07, 20Tu Th10:45AM - 12:45PMT. Banman197050$547
Location: Steinbach
Dates
Jan 07, 20 - May 07, 20
Class days
Tu Th
Time
10:45AM - 12:45PM
Instructor
T. Banman
Section
197050
Cost
$547
BUSA-1083 Event Planningmore info
Location: Steinbach
DatesClass DaysTimeInstructorSectionCostActions
Jan 06, 20 - Apr 02, 20F10:45AM - 12:15PMR. Nerbas197056$417
M9:00AM - 10:30AM
Location: Steinbach
Dates
Jan 06, 20 - Apr 02, 20
Class days
F
Time
10:45AM - 12:15PM
Instructor
R. Nerbas
Section
197056
Cost
$417
Dates
Jan 06, 20 - Apr 02, 20
Class days
M
Time
9:00AM - 10:30AM
Instructor
R. Nerbas
Section
197056
Cost
$417
BUSA-1082 Office Professionalismmore info
Location: Steinbach
DatesClass DaysTimeInstructorSectionCostActions
Jan 07, 20 - Feb 27, 20Tu Th1:30PM - 4:00PMT. Banman197052$417
Location: Steinbach
Dates
Jan 07, 20 - Feb 27, 20
Class days
Tu Th
Time
1:30PM - 4:00PM
Instructor
T. Banman
Section
197052
Cost
$417
PRAC-1041 Practicummore info
Location: Selkirk
DatesClass DaysTimeInstructorSectionCostActions
Feb 24, 20 - Mar 20, 20M Tu W Th F9:00AM - 4:00PMTBA198523$1,295
Location: Selkirk
Dates
Feb 24, 20 - Mar 20, 20
Class days
M Tu W Th F
Time
9:00AM - 4:00PM
Instructor
TBA
Section
198523
Cost
$1,295
ACCT-1088 Simply Accounting (PC)more info
Location: Portage La Prairie Campus
DatesClass DaysTimeInstructorSectionCostActions
Feb 24, 20 - Jun 22, 20M6:30PM - 9:30PMTBA198278$485
Location: Selkirk
DatesClass DaysTimeInstructorSectionCostActions
Jan 23, 20 - Feb 20, 20Tu Th9:00AM - 4:00PMTBA198521$659
Location: Steinbach
DatesClass DaysTimeInstructorSectionCostActions
Jan 07, 20 - Feb 28, 20F1:30PM - 3:30PMT. Provis197127$447
Tu Th10:45AM - 12:45PM
Mar 23, 20 - May 15, 20M W F10:45AM - 1:00PMB. Hiebert198406$447
Location: Portage La Prairie Campus
Dates
Feb 24, 20 - Jun 22, 20
Class days
M
Time
6:30PM - 9:30PM
Instructor
TBA
Section
198278
Cost
$485
Location: Selkirk
Dates
Jan 23, 20 - Feb 20, 20
Class days
Tu Th
Time
9:00AM - 4:00PM
Instructor
TBA
Section
198521
Cost
$659
Location: Steinbach
Dates
Jan 07, 20 - Feb 28, 20
Class days
F
Time
1:30PM - 3:30PM
Instructor
T. Provis
Section
197127
Cost
$447
Dates
Jan 07, 20 - Feb 28, 20
Class days
Tu Th
Time
10:45AM - 12:45PM
Instructor
T. Provis
Section
197127
Cost
$447
Dates
Mar 23, 20 - May 15, 20
Class days
M W F
Time
10:45AM - 1:00PM
Instructor
B. Hiebert
Section
198406
Cost
$447

CO-OP/Practicum Information

This program integrates classroom theory with related on-the-job training in the form of a practicum.

The practicum component is assessed on a pass/fail basis. 

Practicum placements are determined by the College. Placements are available on a limited and fluctuating basis. There may be a waiting period for practicum registrations and placements. 

To be eligible to participate in a practicum, you must:

  1. Successfully complete all theory courses.
  2. Write a resume/letter of introduction, to be approved by the practicum instructor and to be presented to the immediate supervisor at the first practicum session.

Objectives/Learning Outcomes

After successfully completing the program, you should be able to:

  • Demonstrate professionalism
  • Communicate effectively
  • Solve problems in a timely fashion
  • Demonstrate effective organizational and resource management skills
  • Provide excellent customer service
  • Demonstrate computer skills
  • Perform a variety of office procedures
  • Operate a variety of current office equipment
  • Stage events
  • Manage records
  • Demonstrate accurate and thorough basic accounting skills

Recent Changes

Changes as of April 1, 2018:

- Basic Mathematics MATH-1069 replaces MATH-1039 (Basic Business Mathematics)

- Keyboarding, BUSA-1080, is no longer required for students who started the program as of April 1, 2018. 

- Practicum is now extended from 3 to 4 weeks.

Note:

Students enrolled prior to April 1, 2018, must complete Keyboarding to meet the graduation requirements. Both MATH-1039 or MATH-1069 are accepted as credits.

Recognition of Prior Learning

The following are the RPL opportunities available in this program:

Administrative Assistant Practicum-RPL Fee $250        

Basic Business Communication-RPL Fee $200             

Basic Business Mathematics-RPL Fee $200                  

Business Computing-RPL Fee $250                              

Customer Service-RPL Fee $200                                    

Keyboarding-RPL Fee $135                                          

Office Professionalism-RPL Fee $200

Contact:

 Ann Pedersen, RPL Advisor
 Room D101, Notre Dame Campus
 Email: rpladvisor@rrc.ca
 Phone: 204.632.3094

Graduate Employment Report

Red River College surveys its graduates on an annual basis to collect data related to the graduates’ employment status, salary, occupation and skill use. In addition, graduates are asked to indicate their level of satisfaction regarding the education they received at Red River College.

Visit www.rrc.ca/numbers/reports/graduate-satisfaction for graduate satisfaction and employment reports.

Graduation Requirements

You must complete your part-time program within four years from the start of the first course in the program, unless otherwise stated in the program outline.

When you have successfully completed all the required courses in this program, be sure to apply for your certificate. For complete details and forms, see Application to Graduate.

A program GPA of 2.0 (60%) is required to graduate.

Students will not be granted more than 75% of credit requirements for graduation through prior learning assessment and recognition.

Graduation with Honours
If you obtain a grade point average (GPA) of 3.8 or better for the program you will graduate with honours. If you fail any course in the program, you will not be eligible for this honours designation.

Employment Potential

Graduates have found positions as administrative assistants or office clerks in businesses, private and public corporations, and government departments.

The annual salary in Manitoba for entry-level administrative assistant positions ranges from $29,000 to $40,000.

Contact Information

For more information, contact:

School of Continuing Education
E113 - 2055 Notre Dame Avenue
Winnipeg, MB R3H 0J9
Phone: 204-694-1789 or 1-866-242-7073
Fax: 204-633-6489
Email: cde@rrc.ca

Winkler Campus
100 - 561 Main Street
Winkler, MB  R6W 1E8
Phone: 204-325-9672
Fax: 204-325-4947
Email: winkler@rrc.ca

Portage Campus
32 - 5th St. S.E.
Portage la Prairie, MB R1N 1J2
Phone: 204-856-1914
Fax: 204-856-1915
Email: portage@rrc.ca

Steinbach Campus
Unit 2 - 385 Loewen Blvd.
Steinbach, MB  R5G 0B3
Phone: 204-320-2500
Email: steinbach@rrc.ca

Interlake Campus
Box 304
825 Manitoba Avenue
Selkirk, MB  R1A 1T0
Toll-free: 1-866-946-3241
Phone: 204-785-5328
Fax: 204-482-7082
Email: interlake@rrc.ca

How to Register

For information on how to register for courses in this program, follow the link below.

www.rrc.ca/part-time/registration/

Student Evaluation of Program

Every year Red River College surveys students, in all full-time programs, to learn more about their college experience. The questionnaire includes questions about students’ experiences with College programs, facilities, and services offered.

Visit www.rrc.ca/numbers/reports/student-evaluation-of-program for student evaluation of program reports.

College Support Services

Red River College is committed to student success and provides valuable support services to assist in helping students make the most of their time at RRC.

Visit www.rrc.ca/supports for more information.

Page produced on 2019-11-11 18:17:38
Red River College endeavours to provide the most current version of all program and course information on this website. Please be advised that classes may be scheduled between 8:00 a.m. and 10:00 p.m. The College reserves the right to modify or cancel any course, program, process, or procedure without notice or prejudice. Fees may change without notice.