This course develops knowledge and skills necessary to deliver outstanding customer service. Students will develop skills related to listening, empathy, customer motivation and diversity, communication, and conflict resolution. Since customer service consists primarily of interaction with others in various situations, students will enhance their interpersonal communication skills.
Course Dates and Fees
2021 Winter Term
BUSA-1081 Customer Service
Location: Selkirk
Dates
Class Days
Time
Delivery
Instructor
Section
Cost
Actions
Jan 25, 21 - Mar 31, 21
M W F
1:00PM - 3:00PM
TBA
210026
$529
Location: Steinbach
Dates
Class Days
Time
Delivery
Instructor
Section
Cost
Actions
Mar 19, 21 - May 12, 21
W F
10:30AM - 12:30PM
T. Banman
211200
$317
Location: Selkirk
Dates
Jan 25, 21 - Mar 31, 21
Class days
M W F
1:00PM - 3:00PM
Delivery
Instructor
TBA
Section
210026
Cost
$529
Location: Steinbach
Dates
Mar 19, 21 - May 12, 21
Class days
W F
10:30AM - 12:30PM
Delivery
Instructor
T. Banman
Section
211200
Cost
$317
Page produced on 2020-12-01 17:53:19
Please take note of the following course code:
You will need to refer to this code for registration purposes.
Online Registration is not available for this course. Please contact your local registration office or click link below for other registration options.
Please note: Students can only be added to the wait list for one section of a course.
You will be contacted by Red River College via email as soon as a spot becomes available.
Waitlist Request for Section #
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