This course develops knowledge and skills necessary to deliver outstanding customer service. Students will develop skills related to listening, empathy, customer motivation and diversity, communication, and conflict resolution. Since customer service consists primarily of interaction with others in various situations, students will enhance their interpersonal communication skills.
Course Dates and Fees
2023 Winter Term
BUSA-1081 Customer Service
Location: Steinbach
Dates
Class Days
Time
Delivery
Instructor
Section
Cost
Actions
Mar 15, 23 - Apr 13, 23
M
1:00PM - 2:20PM
D. Froese
238734
$419
M W F
10:30AM - 11:50AM
M W F
9:00AM - 10:20AM
Th
10:30AM - 11:50AM
W
10:30AM - 11:50AM
W
1:00PM - 2:20PM
W
9:00AM - 10:20AM
Location: Steinbach
Dates
Mar 15, 23 - Apr 13, 23
Class days
M
1:00PM - 2:20PM
M W F
10:30AM - 11:50AM
M W F
9:00AM - 10:20AM
Th
10:30AM - 11:50AM
W
10:30AM - 11:50AM
W
1:00PM - 2:20PM
W
9:00AM - 10:20AM
Delivery
Instructor
D. Froese
Section
238734
Cost
$419
Page produced on 2023-02-08 00:29:09
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