COMM-3064Human Resources Communications
Human Resources (HR) communication impacts employee engagement, productivity, and organizational success. This course will build on the skills taught in earlier communication courses by focusing on the purpose, audience, context, and tone in HR-specific contexts. Students will apply communication techniques to HR activities including recruiting and orientation, preparing HR documents and policies, and explaining complex HR concepts. Students will tailor messages for diverse audiences and communicate strategically across a variety of formats and multiple communication channels. The course will require students to practice active listening, coaching, and delivering difficult messages.