PART-TIME | INTERLAKE CAMPUS SMABP-CT Small Business Management

Courses and Descriptions

BUSA-1081Customer Service
RPL

This course develops knowledge and skills necessary to deliver outstanding customer service.  Students will develop skills related to listening, empathy, customer motivation and diversity, communication, and conflict resolution.  Since customer service consists primarily of interaction with others in various situations, students will enhance their interpersonal communication skills.

Course Dates and Fees

2025 Winter Term
BUSA-1081 Customer Service
Location: Steinbach
DatesClass DaysTimeDeliveryInstructorSectionCostActions
Jan 09, 25 - May 07, 25Th1:00PM - 2:30PMM. Kowalson266658$435
Th2:30PM - 4:00PM
W10:30AM - 12:00PM
W1:00PM - 2:30PM
Location: Steinbach
Dates
Jan 09, 25 - May 07, 25
Class days
Th
1:00PM - 2:30PM
Th
2:30PM - 4:00PM
W
10:30AM - 12:00PM
W
1:00PM - 2:30PM
Delivery
Instructor
M. Kowalson
Section
266658
Cost
$435
Page produced on 2024-12-18 10:44:04
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