Description
Cover a wide range of management-related disciplines including communications, leadership, organizational behaviour and ethics.
In this program you will study the principles of management theory and the human resource function while developing the knowledge and skills to effectively manage people. You can expand and enhance your supervisory skills to prepare for advancement or to improve your career prospects.
Regular Admission Requirements
Mature Student Admission Requirements
If you are 19 years of age or older on or before September 30 in your year of registration, have been out of high school for a minimum of one year, and you do not meet the regular admission requirements, you may apply under the mature student admission requirements.
You must complete a minimum of six courses.
Core Courses
Electives Courses (choose four):
Note:
You may take five seminars for one elective credit. The seminars are:
Legend:
This course will guide students through the techniques and processes involved in writing, speaking, and listening effectively for business. Students will be taught skills for networking, meetings, and working in teams. Students will apply a direct approach to create professional emails and letters. Students will learn strategies for competent information report writing. Students will be taught how to create and deliver a memorable oral presentation. The proper use of business writing rules, grammar, and etiquette will be emphasized throughout the course.
Develop the basic principles of business writing and discuss topics such as: standard business formats, the ability to write clear, readable letters and memos. It also reviews correct grammar and usage and how to improve effectiveness as a speaker.
Acquire a thorough knowledge of the principles of a collective agreement. Topics include the employer-employee relationship; establishment of bargaining rights; negotiations; content of a collective agreement; union security; management rights; complaints; grievances; and arbitration.
Address psychological principles and sociological concepts of human behaviour in formal and informal organized groups. Learn the main aspects of individual and group behaviour in purposeful group settings. Explore topics including group relationships, types of groups, task orientation, group structure, communication, leadership, group performance, psychological climate, human needs in organizations, status, and social roles.
This course is designed to develop your ability to design and implement a training program. You will examine adult learning theories and instructional design models. As you develop your training plan, you will integrate training methods and instructional strategies for optimizing learning.The Distance offer for Training and Development is offered through LEARN.
Learn the value of assertiveness as a direct, honest and concise method of communication. Employers, managers, supervisors, employees, co-workers and the self-employed can benefit from using assertiveness to promote the protection of personal rights. Identify, discuss and practice methods of expressing your point of view while listening effectively. Discover your ability to assert yourself in difficult daily encounters.
Develop superior supervision and leadership strategies and enhance front line productivity in the workplace. Front-line leadership skills are essential for organizational success, as they help drive a team’s focus, motivation and efficiency. This course provides front line managers and supervisors, as well as, non-supervisory leaders with both the technical and interpersonal skills needed to enhance productivity and deal with people issues.
Acquire the knowledge necessary to identify management functions and set out major principles, problems and objectives. Know the meaning of decision-making and learn how to stress the use of creative thinking in management. Discuss the fundamentals of organization and departmentalization, and learn the value of motivating people in management positions through communications, leadership and supervision. Study the methods used to control budgets, costs, quality, production and sales.
Learn as managers and supervisors the facts about the new generations of workers. Explore innovative techniques to ensure effective skills transfer and how to maintain a productive workplace.
We can expect to face conflict situations whenever we spend time with others; conflict gets resolved whether the situation is to our liking or not. This conflict resolution workshop addresses the interpersonal scope for such activity so that you can resolve your conflicts with others in a stable and safe environment, while still maintaining your own dignity. Topics include: safety procedures, how to maintain control of a situation, defusing techniques, how to listen and ask questions, mediation, and how to come to an eventual agreement.
Explore the principles and practice of skilled negotiations. Learn to assess various negotiation situations and apply principles to arrive at an acceptable solution. Note: you will learn through a combination of lectures, discussion and group exercises.
Begin to understand the change management process, how to assess an organization’s readiness to implement change, and build the commitment to change. In this workshop, work through strategies to “make change stick”, cover create and implement change strategies, and learn to assess and evaluate the success of change strategies through lessons from the field.
This is a one day interactive workshop designed for all levels of management and staff interested in learning about and developing Indigenous Employment Strategies. Throughout the day you will discuss building a business case for Indigenous employment strategies while learning from the experience of others. Discover the tips, resources and tools available which will help you to develop your Indigenous workforce as well as best practice models you may wish to utilize in your own workplace.
Learn techniques for better listening and note-taking. Learn how to ignore distractions, summarize what a speaker has said, and control your emotions. Know when to ask questions or comment.
Pressure is being placed on managers to build progressive working environments that encourage and support employee growth and job satisfaction. Participants will be introduced to a simple tool to assess their ability to foster a working environment that ensures high levels of employee engagement. We will also discuss practical techniques to identify and nurture employee ability and to build higher levels of employee commitment and contribution.
Online learning is a critical component of course delivery in all Red River College programs. To ensure each student has the tools they need to achieve their academic goals, all Red River College students require, at minimum:
1. Off-campus access to a current computer with a webcam
2. A high speed internet connection
• Recommended minimum speed: 10 mbps for download, 3 mbps for upload
• Slower internet connection speeds may result in audio and video issues. Please keep in mind that if others in your home are using the same internet connection at the same time as you are, you may also experience audio and video issues.
• Please refer to https://www.rrc.ca/studentcomputing for further information on Computer Requirements for Students.
Please note that any anticipated costs are not included in Books and Supplies estimates.
Recognition of Prior Learning (RPL) is a process which documents and compares an individual's prior learning gained from prior education, work and life experiences and personal study to the learning outcomes in College courses/programs. For more information, please visit www.rrc.ca/rpl.
You must complete your part-time program within four years from the start of the first course in the program, unless otherwise stated in the program outline.
A program GPA of 2.0 (60%) is required to graduate.
You will not be granted more than 75% of your credit requirements for graduation through transfer of credit.
When you have successfully completed all the required courses in this program, be sure to apply for your certificate. For complete details on applying to graduate and convocation, see rrc.ca/convocation.
Questions about graduation? Please call 204-694-1789 or 1-866-242-7073 for assistance.
Graduation with Honours
If you obtain a grade point average (GPA) of 3.8 or better for the program, you will graduate with honours. If you fail any course in the program, you will not be eligible for this honours designation.
Graduates will have the training to be employed in management positions. Opportunities also exist in fields such as human resources, product management, and in the public and private sectors.
Recent Management Development certificate graduates have obtained employment in the following roles:
For information on related programs and services, visit Human Resources and Skills Development Canada.