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Overview Admission Requirements Program Outline Courses and Descriptions Course Dates and Fees CO-OP/Practicum Information Computer/Laptop Requirements Recognition of Prior Learning Awards and Scholarships Graduation Requirements Printer Friendly Version

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PART-TIME | INTERLAKE CAMPUS BUSMP-CT Business, Accounting & Management

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Overview Admission Requirements Program Outline Courses and Descriptions Course Dates and Fees CO-OP/Practicum Information Computer/Laptop Requirements Recognition of Prior Learning Awards and Scholarships Graduation Requirements

PDEV-1947Exceptional Customer Service

Attracting customers and keeping them: these are the goals of quality customer service. This workshop looks at who your customers are, what their needs are and how your business can satisfy those needs. Topics covered include internal and external customers/clients, top customer turn-offs, customer/clients with special needs and customers with problems.
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Red River College Polytechnic endeavours to provide the most current version of all program and course information on this website. Please be advised that classes may be scheduled between 8:00 a.m. and 10:00 p.m. The College reserves the right to modify or cancel any course, program, process, or procedure without notice or prejudice. Fees may change without notice.