PART-TIME | INTERLAKE CAMPUS BUSCP-NA Business Training - Courses and Seminars

Courses and Descriptions

SEMR-9530Customer Focused Service

This highly-interactive and practical training workshop will equip participants with the knowledge and techniques to provide exceptional customer focused service. Focusing on a model of mindset, service skills and communication, participants will explore their attitudes about customers, discuss customer expectations and assess their ability to provide effective service.  The workshop provides extensive opportunities to analyze customer service scenarios and practice these customer service techniques.

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Red River College Polytechnic endeavours to provide the most current version of all program and course information on this website. Please be advised that classes may be scheduled between 8:00 a.m. and 10:00 p.m. The College reserves the right to modify or cancel any course, program, process, or procedure without notice or prejudice. Fees may change without notice.