Description
This program focuses on the administrative and technical skills needed to meet the demands of the current and emerging office environment. The program provides both the theory and practice for you to succeed in an entry-level administrative position.
After successful completion of the program you will be knowledgeable in business office software, administrative procedures, communication, teamwork, and problem-solving.
Regular Admission Requirements
Mature Student Admission Requirements
If you are 19 years of age or older on or before September 30 in your year of registration, have been out of high school for a minimum of one year, and you do not meet the regular admission requirements, you may apply under the mature student requirements.
Administrative assistants perform a variety of administrative and clerical duties. Take this program if you enjoy planning, organizing, using computers and other office equipment, and working with people in an office environment.
To earn a certificate, you must successfully complete the following 9 courses and a four-week practicum.
Core courses:
Final Course of Study:
Legend:
By using Sage 50 software, you will develop an understanding on how to enter business transactions into the general ledger, prepare and adjust entries, and print out financial statements. Sage 50 is used for accounts receivable, accounts payable, payroll, and inventory.
Study the practical side of bookkeeping and accounting, and learn to identify basic internal control procedures. Become familiar with the recording process, ledgers and trial balance, financial statements and closing entries, cash and how to control it, accounts receivable, inventory and salaries.
This course develops knowledge and skills necessary to deliver outstanding customer service. Students will develop skills related to listening, empathy, customer motivation and diversity, communication, and conflict resolution. Since customer service consists primarily of interaction with others in various situations, students will enhance their interpersonal communication skills.
This course focuses on professional role expectations in the workplace. These skills are considered to be essential requirements for today’s workforce. Employees need skills training to be adaptable and capable of meeting the challenges of change in today’s economy, advances in technology, and changes in the way that work is organized. Students are taught presentation, teamwork, communication, goal setting, and other employable skills. Students will develop knowledge and skills related to interpersonal image, conflict management, confidentiality, accountability, job search, interviews, and interpersonal communication.
This course develops knowledge and skills for students who will be responsible for planning or coordinating events, meetings, or conferences in office environments in the corporate, private, government, and non-profit sectors. Students will learn the process and logistics to create and stage successful events.
Students will develop organizational skills, manage office procedures and records effectively, and operate a variety of office equipment.
Develop the basic principles of business writing and discuss topics such as: standard business formats, the ability to write clear, readable letters and memos. It also reviews correct grammar and usage and how to improve effectiveness as a speaker.
Business Computing is a hands-on course in which students develop skills in the use of current Microsoft productivity software. Topics include introductory and intermediate skills in Microsoft Windows, Word, Excel, and PowerPoint as well as the integration of these applications.
Review basic arithmetic and algebra expressions, including but not limited to order of operations, application ratio, proportion, and percent to business problems, such as commissions and fees. Become familiar with calculating taxes, simple interest, discounts and converting partial hours into minutes to calculate cost to clients.
This course is designed to provide an opportunity for students in the program to apply classroom business training skills in a practical setting.
Click the "More Info" link beside the course's name to view the description of the course.
This program integrates classroom theory with related on-the-job training in the form of a practicum.
The practicum component is assessed on a pass/fail basis.
Practicum placements are determined by the College. Placements are available on a limited and fluctuating basis. There may be a waiting period for practicum registrations and placements.
To be eligible to participate in a practicum, you must:
Online learning is a critical component of course delivery in all Red River College Polytechnic programs. To ensure each student has the tools they need to achieve their academic goals, all Red River College Polytechnic students require, at minimum:
1. Off-campus access to a current computer with a webcam
2. A high speed internet connection
• Recommended minimum speed: 10 mbps for download, 3 mbps for upload
• Slower internet connection speeds may result in audio and video issues. Please keep in mind that if others in your home are using the same internet connection at the same time as you are, you may also experience audio and video issues.
• Please refer to https://www.rrc.ca/future-students/computer-requirements/ for further information on Computer Requirements for Students.
Please note that any anticipated costs are not included in Books and Supplies estimates.
After successfully completing the program, you should be able to:
Changes as of April 1, 2018:
- Basic Mathematics MATH-1069 replaces MATH-1039 (Basic Business Mathematics)
- Keyboarding, BUSA-1080, is no longer required for students who started the program as of April 1, 2018.
- Practicum is now extended from 3 to 4 weeks.
Note:
Students enrolled prior to April 1, 2018, must complete Keyboarding to meet the graduation requirements. Both MATH-1039 or MATH-1069 are accepted as credits.
The following are the RPL opportunities available in this program:
Contact:
RPL Advisor
Room D101, Notre Dame Campus
Email: rpladvisor@rrc.ca
Phone: 204.632.3094
You must complete your part-time program within four years from the start of the first course in the program, unless otherwise stated in the program outline.
When you have successfully completed all the required courses in this program, be sure to apply for your certificate. For complete details on applying to graduate and convocation, see rrc.ca/convocation.
A program GPA of 2.0 (60%) is required to graduate.
Students will not be granted more than 75% of credit requirements for graduation through prior learning assessment and recognition.
Graduation with Honours
If you obtain a grade point average (GPA) of 3.8 or better for the program you will graduate with honours. If you fail any course in the program, you will not be eligible for this honours designation.
Graduates have found positions as administrative assistants or office clerks in businesses, private and public corporations, and government departments.
The annual salary in Manitoba for entry-level administrative assistant positions ranges from $29,000 to $40,000.