Everyone communicates, but are they doing it well? Communicative competence takes practice and self-awareness. By developing their communication skills, the student will improve their interpersonal ability, intercultural competence, and digital fluency to prepare the student for success in the workplace. In Communication Strategies, the student will learn through discovery and project-based activities to practice approaching situations critically and collaboratively. The strategies the student will gain in this course will be useful throughout their program and in their chosen industry.
This course is intended to serve as an introduction to programming concepts. Students will be introduced to high-level modeling and common numeral systems used by computer programmers. Boolean operations will be explored with importance placed on the student’s ability to analyze, interpret and re-write word problems as Boolean expressions. Students will explore other core concepts such as assignment, sequence, iteration, decision, modular abstraction, arrays, and strings.
In this foundational course, students will learn to manage common services that are provided by IT Operations professionals. Students will be introduced to core principles of IT service management such as customer service orientation, continual service improvement, and a focus on meeting the needs of the business. Students will get hands on experience troubleshooting common IT problems. They will learn how to manage incidents, identify and address systematic problems, and manage changes in IT services. The course also gives learners practice writing change tickets and training customers how to use new technologies.
This course covers common IT concepts including the structure of typical IT departments and the roles of various IT professionals. Students will learn how an operating system interacts with applications on a device. Learners will be introduced to computer hardware and networks and will install peripherals such as printers. They will also learn foundational software development and database concepts. By the end of this course, students should use common IT best practices.
Business Computing is a hands-on course in which students develop skills in the use of current Microsoft productivity software. Topics include introductory and intermediate skills in Microsoft Windows, Word, Excel, and PowerPoint as well as the integration of these applications.