MGMT-1251Supervisory Skills for Women
This course will help you develop leadership skills that will serve you in the workplace and at home. You will learn skills for effective team work, building confidence, dealing with conflict, handling confrontational staff/clients, conducting effective employee appraisals, managing performance and disciplining staff. The course will also include workshops on effective listening and speaking, how to think positively, and how to overcome barriers to growth. You will develop skills in critical thinking and planning, motivating others and dealing with stress. You will learn how to increase your chances of promotion and make your current position more productive.
Other Information
This course would be of interest to secretaries, senior clerical staff, technicians, administrative assistants and research assistants.
